![]() I didn't need to do that myself but I have noticed in my environment, where we have a very fast internet connection, that Live Update usually runs and completes a Virus Def update within a few minutes of installing SEP so it may be that LiveUpdate did kick it for me just without me needing to manually run an update. One person even mentioned that you may need to run Live Update to kick it and get the System Extension to load so that it will see that it needs to be whitelisted. ![]() On this date, the product will stop protecting the endpoints, and access to the console no longer will be available. However, that does not seem to work so there must be a bug with that option in Catalina. Attention Customers of Symantec Endpoint Protection Small Business Edition (SEP SBE) and Symantec Endpoint Protection Cloud (SEP Cloud) These products will be discontinued on November 2, 2020. I made the mistake of thinking I could just select "Allowed Team Identifiers" since that is basically the equivalent of what I did with my Kernel Extensions whitelist profile. I found another Jamf Nation thread discussing this.īasically you have follow Symantec's documentation exactly and select "Allowed System Extensions" and add both the Team Identifer (9PTGMPNXZ2) AND Allowed System Extensions (). I was also hitting the same road block with the System Extension yesterday. Where can I go in the macOS to get precise details and data on what was approved by hand so I can translate that into a working PPPC/System Extension profile? Given a clean 10.15.2 machine that is unmanaged, if I hand-approve the kernel extensions and System extension, it works fine. I thought this PPPC profile and System Extension payload should have already done that. Turns out after doing all that, when I launch Symantec Endpoint Protection, I am told that I need to authorize a system extension. ![]() That seemed to work for that part.įollowed the following article to add proper support for the system extension and a PPPC profile.that article even has Jamf-specific instructions: () Added the Symantec Team ID to the kernel extension profile. I recognized there was a kernel extension and a system extension to monkey with. I installed the latest build of Symantec (listed in the title above) on it. So.I took a fresh test machine running Catalina 10.15.2.
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